You are copying a short reply that was already written: a thanks, a question, and what happens next. It does not ask you to invent the wording, look up an account, or decide a refund. The items and the faults are made up.
Unproctored practice score. Not a certificate.
1:00
Type to start
Unproctored practice score. Not a certificate.
Passages
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s01Thanks for writing about the porch lamp; the shade cracked, while the base is intact, and that account is already enough for us to open a replacement without asking you to photograph the damage or answer another round of questions about the same fault. Could you confirm whether the damaged piece is still in the room where you first noticed it, and whether you would rather receive only the new part or pack the whole item into the prepaid mailer? We'll include a short fitting note with the shipment, and you do not need to remove any hardware, visit a shop, or send a separate payment before the replacement arrives at your door. If the new piece is also wrong, reply on this same thread and we'll arrange a visit from the local bench instead of sending you another box and another wait.
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s02Thanks for writing about the library hold; the reserved book was sent to the wrong branch, and that account is already enough for us to open a replacement without asking you to photograph the damage or answer another round of questions about the same fault. Could you confirm whether the damaged piece is still in the room where you first noticed it, and whether you would rather receive only the new part or pack the whole item into the prepaid mailer? We'll include a short fitting note with the shipment, and you do not need to remove any hardware, visit a shop, or send a separate payment before the replacement arrives at your door. If the new piece is also wrong, reply on this same thread and we'll arrange a visit from the local bench instead of sending you another box and another wait.
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s03Thanks for writing about the coat hook; two hooks pulled out of the plaster, and that account is already enough for us to open a replacement without asking you to photograph the damage or answer another round of questions about the same fault. Could you confirm whether the damaged piece is still in the room where you first noticed it, and whether you would rather receive only the new part or pack the whole item into the prepaid mailer? We'll include a short fitting note with the shipment, and you do not need to remove any hardware, visit a shop, or send a separate payment before the replacement arrives at your door. If the new piece is also wrong, reply on this same thread and we'll arrange a visit from the local bench instead of sending you another box and another wait.
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s04Thanks for writing about the window latch; the upper sash will not stay open, and that account is already enough for us to open a replacement without asking you to photograph the damage or answer another round of questions about the same fault. Could you confirm whether the damaged piece is still in the room where you first noticed it, and whether you would rather receive only the new part or pack the whole item into the prepaid mailer? We'll include a short fitting note with the shipment, and you do not need to remove any hardware, visit a shop, or send a separate payment before the replacement arrives at your door. If the new piece is also wrong, reply on this same thread and we'll arrange a visit from the local bench instead of sending you another box and another wait.
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s05Thanks for writing about the kettle lid; the hinge pin is missing, and that account is already enough for us to open a replacement without asking you to photograph the damage or answer another round of questions about the same fault. Could you confirm whether the damaged piece is still in the room where you first noticed it, and whether you would rather receive only the new part or pack the whole item into the prepaid mailer? We'll include a short fitting note with the shipment, and you do not need to remove any hardware, visit a shop, or send a separate payment before the replacement arrives at your door. If the new piece is also wrong, reply on this same thread and we'll arrange a visit from the local bench instead of sending you another box and another wait.
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s06Thanks for writing about the shelf bracket; one screw hole does not line up, and that account is already enough for us to open a replacement without asking you to photograph the damage or answer another round of questions about the same fault. Could you confirm whether the damaged piece is still in the room where you first noticed it, and whether you would rather receive only the new part or pack the whole item into the prepaid mailer? We'll include a short fitting note with the shipment, and you do not need to remove any hardware, visit a shop, or send a separate payment before the replacement arrives at your door. If the new piece is also wrong, reply on this same thread and we'll arrange a visit from the local bench instead of sending you another box and another wait.
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s07Thanks for writing about the curtain ring; half of the rings arrived in the wrong finish, and that account is already enough for us to open a replacement without asking you to photograph the damage or answer another round of questions about the same fault. Could you confirm whether the damaged piece is still in the room where you first noticed it, and whether you would rather receive only the new part or pack the whole item into the prepaid mailer? We'll include a short fitting note with the shipment, and you do not need to remove any hardware, visit a shop, or send a separate payment before the replacement arrives at your door. If the new piece is also wrong, reply on this same thread and we'll arrange a visit from the local bench instead of sending you another box and another wait.
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s08Thanks for writing about the desk drawer; the runner sticks halfway, and that account is already enough for us to open a replacement without asking you to photograph the damage or answer another round of questions about the same fault. Could you confirm whether the damaged piece is still in the room where you first noticed it, and whether you would rather receive only the new part or pack the whole item into the prepaid mailer? We'll include a short fitting note with the shipment, and you do not need to remove any hardware, visit a shop, or send a separate payment before the replacement arrives at your door. If the new piece is also wrong, reply on this same thread and we'll arrange a visit from the local bench instead of sending you another box and another wait.
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s09Thanks for writing about the garden hose; the coupling leaks at the tap, and that account is already enough for us to open a replacement without asking you to photograph the damage or answer another round of questions about the same fault. Could you confirm whether the damaged piece is still in the room where you first noticed it, and whether you would rather receive only the new part or pack the whole item into the prepaid mailer? We'll include a short fitting note with the shipment, and you do not need to remove any hardware, visit a shop, or send a separate payment before the replacement arrives at your door. If the new piece is also wrong, reply on this same thread and we'll arrange a visit from the local bench instead of sending you another box and another wait.
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s10Thanks for writing about the blanket stitch; a seam opened along the foot, and that account is already enough for us to open a replacement without asking you to photograph the damage or answer another round of questions about the same fault. Could you confirm whether the damaged piece is still in the room where you first noticed it, and whether you would rather receive only the new part or pack the whole item into the prepaid mailer? We'll include a short fitting note with the shipment, and you do not need to remove any hardware, visit a shop, or send a separate payment before the replacement arrives at your door. If the new piece is also wrong, reply on this same thread and we'll arrange a visit from the local bench instead of sending you another box and another wait.
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s11Thanks for writing about the clock chime; the hour strike keeps double-tapping, and that account is already enough for us to open a replacement without asking you to photograph the damage or answer another round of questions about the same fault. Could you confirm whether the damaged piece is still in the room where you first noticed it, and whether you would rather receive only the new part or pack the whole item into the prepaid mailer? We'll include a short fitting note with the shipment, and you do not need to remove any hardware, visit a shop, or send a separate payment before the replacement arrives at your door. If the new piece is also wrong, reply on this same thread and we'll arrange a visit from the local bench instead of sending you another box and another wait.
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s12Thanks for writing about the door sweep; daylight shows under the threshold, and that account is already enough for us to open a replacement without asking you to photograph the damage or answer another round of questions about the same fault. Could you confirm whether the damaged piece is still in the room where you first noticed it, and whether you would rather receive only the new part or pack the whole item into the prepaid mailer? We'll include a short fitting note with the shipment, and you do not need to remove any hardware, visit a shop, or send a separate payment before the replacement arrives at your door. If the new piece is also wrong, reply on this same thread and we'll arrange a visit from the local bench instead of sending you another box and another wait.
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s13Thanks for writing about the mug handle; the handle came off in one piece, and that account is already enough for us to open a replacement without asking you to photograph the damage or answer another round of questions about the same fault. Could you confirm whether the damaged piece is still in the room where you first noticed it, and whether you would rather receive only the new part or pack the whole item into the prepaid mailer? We'll include a short fitting note with the shipment, and you do not need to remove any hardware, visit a shop, or send a separate payment before the replacement arrives at your door. If the new piece is also wrong, reply on this same thread and we'll arrange a visit from the local bench instead of sending you another box and another wait.
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s14Thanks for writing about the stair rod; the rod rattles on the third step, and that account is already enough for us to open a replacement without asking you to photograph the damage or answer another round of questions about the same fault. Could you confirm whether the damaged piece is still in the room where you first noticed it, and whether you would rather receive only the new part or pack the whole item into the prepaid mailer? We'll include a short fitting note with the shipment, and you do not need to remove any hardware, visit a shop, or send a separate payment before the replacement arrives at your door. If the new piece is also wrong, reply on this same thread and we'll arrange a visit from the local bench instead of sending you another box and another wait.
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s15Thanks for writing about the picture wire; the wire is too short for the rail, and that account is already enough for us to open a replacement without asking you to photograph the damage or answer another round of questions about the same fault. Could you confirm whether the damaged piece is still in the room where you first noticed it, and whether you would rather receive only the new part or pack the whole item into the prepaid mailer? We'll include a short fitting note with the shipment, and you do not need to remove any hardware, visit a shop, or send a separate payment before the replacement arrives at your door. If the new piece is also wrong, reply on this same thread and we'll arrange a visit from the local bench instead of sending you another box and another wait.
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s16Thanks for writing about the soap dish; the dish does not sit level, and that account is already enough for us to open a replacement without asking you to photograph the damage or answer another round of questions about the same fault. Could you confirm whether the damaged piece is still in the room where you first noticed it, and whether you would rather receive only the new part or pack the whole item into the prepaid mailer? We'll include a short fitting note with the shipment, and you do not need to remove any hardware, visit a shop, or send a separate payment before the replacement arrives at your door. If the new piece is also wrong, reply on this same thread and we'll arrange a visit from the local bench instead of sending you another box and another wait.
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s17Thanks for writing about the radiator key; the valve will not turn with the supplied key, and that account is already enough for us to open a replacement without asking you to photograph the damage or answer another round of questions about the same fault. Could you confirm whether the damaged piece is still in the room where you first noticed it, and whether you would rather receive only the new part or pack the whole item into the prepaid mailer? We'll include a short fitting note with the shipment, and you do not need to remove any hardware, visit a shop, or send a separate payment before the replacement arrives at your door. If the new piece is also wrong, reply on this same thread and we'll arrange a visit from the local bench instead of sending you another box and another wait.
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s18Thanks for writing about the mailbox flag; the flag stays down after mail is collected, and that account is already enough for us to open a replacement without asking you to photograph the damage or answer another round of questions about the same fault. Could you confirm whether the damaged piece is still in the room where you first noticed it, and whether you would rather receive only the new part or pack the whole item into the prepaid mailer? We'll include a short fitting note with the shipment, and you do not need to remove any hardware, visit a shop, or send a separate payment before the replacement arrives at your door. If the new piece is also wrong, reply on this same thread and we'll arrange a visit from the local bench instead of sending you another box and another wait.
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s19Thanks for writing about the broom bracket; the clip does not grip the handle, and that account is already enough for us to open a replacement without asking you to photograph the damage or answer another round of questions about the same fault. Could you confirm whether the damaged piece is still in the room where you first noticed it, and whether you would rather receive only the new part or pack the whole item into the prepaid mailer? We'll include a short fitting note with the shipment, and you do not need to remove any hardware, visit a shop, or send a separate payment before the replacement arrives at your door. If the new piece is also wrong, reply on this same thread and we'll arrange a visit from the local bench instead of sending you another box and another wait.
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s20Thanks for writing about the lamp cord; the cord's sleeve split near the plug, and that account is already enough for us to open a replacement without asking you to photograph the damage or answer another round of questions about the same fault. Could you confirm whether the damaged piece is still in the room where you first noticed it, and whether you would rather receive only the new part or pack the whole item into the prepaid mailer? We'll include a short fitting note with the shipment, and you do not need to remove any hardware, visit a shop, or send a separate payment before the replacement arrives at your door. If the new piece is also wrong, reply on this same thread and we'll arrange a visit from the local bench instead of sending you another box and another wait.